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Attendant console aka reception console provides receptionists the ability to field calls and manage inbound call flow.
Auto attendant serves as an automated greeting service that sends callers directly to individuals, departments, etc.
Automatically start recording all of your calls when you sign up on any of Simplii's Fusion packages.
Send and receive SMS messages directly from your business number rather than a personal line.
Easily block any and all unwanted calls from reaching your business straight from your Simplii account.
Access fundamental information about how your company utilizes Simplii's system to boost productivity.
View all your recent calls and the numbers they came from on one page! You can also export call data.
Calls are recorded automatically and stored in your CRM. Reference past calls directly within the contact.
Transfer calls between parties right from your desk phone, soft phone, or online portal.
Create campaign-like workflows based on new activities with their associated dispositions and stages.
Gain speed and accuracy as phone numbers in your CRM and across the web are converted to call buttons.
Host a quick three way conference call through your phone, or host an entire group through a conference bridge.
Through your online portal upload Custom Hold Music using multiple different file types.
Set the days and times you would like your business open straight from your Simplii portal.
Setup and Choose a custom disposition for a phone call straight from Fusion, then automatically log it into any CRM.
Do not disturb will prevent your phone from notifying you of incoming calls and will send people straight to voicemail.
Faxing on the fly! E-Faxing allows you to fax documents using your online portal, mobile device or fax machine.
Straight from your inbound call pop add a contact to Fusions personal or enterprise directory.
Enjoy life-like conversations and clear voice quality when using any of Simplii’s HD phones.
Use our Market tracking numbers to see which of your marketing matieral is getting the most phone traffic.
The voicemail indicator shows up as an icon on your Simplii portal and phone when you have a new voicemail message.
Keep your contact interactions logged and synchronized across multiple CRMs automatically after each call.
Are you looking to have a knowledgeable tech install, and train your team during your new phone system implementation?
Want a personal touch? Simplii has local onsite support for all customers that would like to opt-in.
Convert unknown calls to new CRM contacts with the click of a button. Manuall entry is a thing of the past.
Capable of making announcements directly from your desk phone to overhead paging devices.
Ease your mind knowing that your equipment is covered under Simplii's warranty, and get back to the things that matter.
Load leads from your CRM directly into the dialer and keep your phone efficiently busy all day.
Using presence let's the entire office know if you are availalbe through your deskphone or web portal.
Text clients directly from your CRM and automatically save a complete history of SMS/MMS activity.
Auto reject any incoming call with an SMS text message, included in all Simplii packages.
Give all your employees the ability to respond to incoming text messages through your main line!
Accounts, leads, opportunities, and more across all your CRMs pop to your attention as calls come in or go out.
Combine the powers of email, tasks, and texts to systematically progress through each item in the queue.
Purchase toll free numbers in a variety of ranges to give your customers free inbound calling.
Simplii's Unlimited calling makes it so that your customers never hear a busy signal again.
Access your voicemails from multiple devices, and get multiple types of notifications depending on your preferences.
Voicemail direct to transfer allows users to leave a voicemail directly with the intended party without waiting longer.
Voicemail to email gives you the ability to have any new voicemail's sent to your email inbox as an audio recording.