Turn your web browser into a phone system powerhouse and move your business into the future of VoIP technology.
Gain speed and accuracy as phone numbers in your CRM and across the web are converted to call buttons.
Accounts, leads, opportunities, and more across all your CRMs pop to your attention as calls come in or go out.
Calls are recorded automatically and stored in your CRM. Reference past calls directly within the contact.
Log unlimited conversations within your CRM whether they are voice calls or SMS messages
Our call pop gives you a shortcut to your CRM's contact creation page for quickly adding a new lead.
Automatically keep your contact interactions logged and synchronized across multiple CRMs after each call.
Send and receive one-to-one SMS messages directly from your business number rather than a personal line.
Straight from your inbound call pop add a contact to Fusions personal or enterprise directory.
Create a personal touch with your marketing efforts by sending SMS messages through campaigns within your CRM.
Load leads from your CRM directly into the Task Dialer and keep your phone efficiently busy all day.
Drop voicemails without having to repeat yourself time and time again. The best way to get your message across.
Use our automated system to call a list of contacts. Allowing them to get connected with a live agent.
Combine the powers of email, tasks, and texts to systematically progress through each item in the queue.
Create campaign-like workflows based on new activities with their associated dispositions and stages.
Have an integrated CRM with Simplii? Enter customer information into Fusion, which automatically passes it to your CRM.
Setup and give custom dispositions within Fusion to trigger automations within your CRM
Give all your employees the ability to respond to incoming text messages through your main line!
Auto attendant serves as an automated greeting service that sends callers directly to individuals, departments, etc.
Gain complete control of how your calls flow, and easily make changes in your online portal, anyday, anytime.
Unlimited call queues means you get to choose from our different call queue types, then set up as many as you'd like.
Host a quick three way conference call through your phone, or host an entire group through a conference bridge.
Enjoy life-like conversations and clear voice quality when using any of Simplii’s HD phones.
Simplii has mobile soft phone applications that are available on both IOS and Android devices.
Access your voicemails from multiple devices, and get multiple types of notifications depending on your preferences.
Access fundamental information about how your company utilizes Simplii's system to boost productivity.
Log into our dynamic Web-Based User Portal and have most of Simplii's features at your fingertips.
Use Direct Inward Dialing to have all calls coming into your DID number route any way you would like.
Simplii's Unlimited local calling makes it so that your customers never hear a busy signal again.
Attendant console aka reception console provides receptionists the ability to field calls and manage inbound call flow.
Dynamically pick which phone number callers see for your business before placing an outbound call.
Voicemail to email gives you the ability to have any new voicemail's sent to your email inbox as an audio recording.
Automatically start recording all of your calls when you sign up on any of Simplii's Fusion packages.
Straight from your online portal schedule and record all of your Holiday greetings and away messages ahead of time.
Using presence let's the entire office know if you are availalbe through your deskphone, web portal, or fusion.
Voicemail direct to transfer allows users to leave a voicemail directly with the intended party without waiting longer.
Easily block any and all unwanted calls from reaching your business straight from your Simplii account.
Call forwarding used to be black and white, now you can forward calls as you would like to any user or number.
View your recent calls and what numbers they came from all on one page! You can also export call data.
If you are on a phone call and feel like it needs to be recorded, use Simplii's Call Recording on Demand.
Transfer calls between parties right from your desk phone, soft phone, or online portal.
With caller ID you get to decide what business name your customers see when placing an outbound call.
Do not disturb will prevent your phone from notifying you of incoming calls and will send people straight to voicemail.
Keep track of your employees hours by using this feature to let them log into and out of call queues when needed.
Listen into agents phone calls, then Barge into the call to create a three way conversation between parties.
For quality control, or just because, listen into any conversation happening within your organization.
There are no limitations on the number of extensions you can add to your account.
Call Center reporting provides a wide variety of reports to fulfill your business needs.
Receive an In Queue call back from an agent when your wait time is longer than expected.
At specific intervals during your customers time on hold, allow them to escape from the call queue and leave a message.
Through your online portal upload Custom Hold Music using multiple different file types.
Simplii is Multi-Site Compatible, let us help your technology work together between each of your businesses locations.
Set the days and times you would like your business open straight from your Simplii portal.
Let callers know how long their wait time is going to be when in line to be answered by a representativ.
Unique audible messages play to agents depending on which queue the customer is currently ringing in on.
Use our Market tracking numbers to see which of your marketing matieral is getting the most phone traffic.
Capable of making announcements directly from your desk phone to overhead paging devices.
As a Simplii customer you get to choose from the wide variety of Local Phone Numbers that Simplii has to offer.
Purchase toll free numbers in a variety of ranges to give your customers free inbound calling.
Have company-wide directories shared between all employees, or even just between locations.
The voicemail indicator shows up as an icon on your Simplii portal and phone when you have a new voicemail message.
Set up Simultaneous Ring and have incoming calls ring your desk phone, soft phone, and cell phone all at the same time.
Faxing on the fly! E-Faxing allows you to fax documents using your online portal, mobile device or fax machine.
Convert your existing analog fax device or number to our VoIP faxing system using an analog to VoIP converter.
Want a personal touch? Simplii has local onsite support for all customers that would like to opt-in.
Are you looking to have a knowledgeable tech install, and train your team during your new phone system implementation?
We pay extra attention to how your network is set up in regards to working with Simplii’s system.