In any integrated Simplii CRM, all call history, call recordings, SMS messages, and dispositions are logged in real time to your CRM. Just connect your CRM account with Fusion once you’ve set it up to watch the logs record automatically.
- No more manually logging your phone activity into your CRM.
- Doubles as an accountability tracker, logging all information automatically reducing human error.
- Increase productivity lowering the amount of time spent logging information under contacts in your CRM.
- Managers can continue to audit all their agent activity from their own CRM.
Frequently Asked Questions