Gain speed and accuracy as phone numbers in your CRM and across the web are converted to call butons.
Accounts, leads, opportunities, and more across all your CRMs pop to your attention as calls come in or go out.
Log all your conversations from calls, SMS, texting, and even the video meetings you have. Calls are recorded automatically and stored in your CRM. Reference past calls directly within the contact.
Create campaign-like workflows based on new activities with their associated dispositions and stages.
Setup and Choose a custom disposition for a phone call straight from Fusion, then automatically log it into any CRM.
Keep your contact interactions logged and synchronized across multiple CRMs automatically after each call.
Load leads from your CRM directly into the dialer and keep your phone efficiently busy all day.
Text clients directly from your CRM and automatically save a complete history of SMS/MMS activity.
See which features we support for your CRM!Learn More
Send and receive business SMS to your direct number.
Unknown info can be added to new or existing contacts.
Choose from multiple phone numbers per contact.
Message as a group and see the history in your CRM.
Assign members and phone numbers to new groups.
If your Internet speeds ever risk call quality, Simplii immediately contacts your ISP for resolution.
Simplii doesn’t point fingers. When tough issues arise, we’ll come onsite—even for issues with your network.
Simplii’s friendly support staff is available 24/7 and dedicated to resolving your issues quickly.
100% free training at any time for any reason. You’ll feel like a hero when you resolve issues on your own.
Though you can set it up yourself, there’s peace in having a professional set up and fine-tune your system and provide deep training in person. Kick back and let Simplii do it all.
Know how to use all of what Simplii has to offer and take advantage of our unlimited in person training.
"Hiring Simplii was an answer to a very frustrating series of problems my company was having with our integrated phone system. As a customer service training, coaching, and consulting company we rely very heavily on the smooth-running ability of our phone systems. Since going with Simplii, our fears of failing phones has left."
"I've had Simplii now for several months. Their installation was quick and their training was excellent. I've had 0 problems. So much better than my cell phone and the auto attendant gives us the large company profile that makes us more credible. I love what they've done for us."
"We have been a Simplii customer for years. The customer service is awesome. The rare instances when we have issues, they are always addressed quickly and professionally. Definitely a big improvement over our previous VoIP provider. I would happily recommend Simplii to anyone looking for excellent phone service."