Agent Login-Log Out

Keep track of your employees hours by using this feature to let them log into and out of call queues when needed.

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Our online portal can act as a timesheet for your agents to see when they were logged in and actively working on calls. They can also use other statuses like, lunch, meeting, or break to keep track of times they aren’t actively working on calls. Once the agent chooses an “away” status it will automatically send calls to the next available agent until they log back in.


Frequently Asked Questions

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