Simplii Training

Check out our training videos here for desk phones, softphones, and even our online phone portal and Fusion extension. For further training needs please call or email us and we will be happy to help you!

Fusion
Zoho Integration Setup

This video will walk you through how to install and login to Fusion and link with Zoho.

Fusion Webphone / Softphone

Here is how to get started with Simplii's built-in Webphone.

Fusion Install Guide

Here is to add our Fusion extension to your Google Chrome browser.

Web Portal
Programming Management and Call Forwarding

Here we go over answering rules and how you can set up call forwarding through your Simplii phone portal.

Personal Portal Guide

This is a basic overview of the personal side of our online user phone portal.

Manager Portal Guide

This is a basic overview of the manager side of our online user phone portal.

Phone Training
Intercomming

You can call and have it automatically answer on speak on a coworker's phone with intercomming.

Softphone - Jitsi Setup Guide

Here is how you can download and setup the Jitsi desktop softphone.

Softphone - Bria Setup Guide

This is a guide on how to setup and download your Bria Solo desktop softphone.

Conference Calling

This is how to start a conference call on a yealink phone.

Check and Record Voicemail

You can check and record voicemails from your phone by following the prompt.

How to Park

How to park a call and pick up a parked call on any phone.

Transfer

How to transfer an active call as shown on a Yealink phone.

Answer Any Incoming Call

Our system allows you to answer any incoming call to your company, even if your phone is not ringing.

Answer Incoming Call

How to answer an incoming call as shown on a Yealink phone.

Place Outbound Call

How to place an outbound call as shown on a Yealink phone.

DND Mute Volume

How to set yourself off and on to Do Not Disturb, mute yourself during a call, and adjusting the volume for your ringer or a call.

Hold

How to set an active call on hold and switch between multiple holds.

Transfer to Voicemail

How to transfer a call directly to someone's voicemail box.

Faxing
Training videos of this type aren't available at the moment.